Terms of Service

1. About Radon Stoppers, LLC

Radon Stoppers, LLC is a Minnesota limited liability company providing radon mitigation, measurement, and related home services. We are licensed by the Minnesota Department of Health and hold dual NRPP certifications:

• NRPP Radon Measurement Professional #106465-RMP
• NRPP Radon Mitigation Specialist #106466-RMS

We are EPA-trained and operate in compliance with ANSI/AARST radon mitigation standards. Our service area includes the Twin Cities Metro, Central Minnesota, and Western Wisconsin.

Principal Address: 8473 Troy Marquette Dr, Monticello, MN 55362
Phone: 763-222-9562
Email: radonstoppers@aol.com

2. Our Services

Radon Stoppers, LLC offers the following services (collectively, “Services”):

All Services are performed in accordance with applicable ANSI/AARST standards, EPA guidelines, and Minnesota Department of Health licensing requirements. Scope of work for each project will be defined in a written estimate or service agreement provided prior to commencement.

3. Estimates, Pricing, and Payment

3.1 Estimates

We provide written estimates before any work begins. Estimates are based on information available at the time of assessment, including property size, construction type, existing radon levels, and site conditions. Actual costs may vary if additional work is required due to unforeseen conditions discovered during installation (e.g., unusual foundation types, inaccessible areas, code compliance requirements). Any additional costs will be communicated and approved by you before proceeding.

3.2 Pricing

Pricing varies based on property size, system complexity, and materials required. All quoted prices include labor, standard materials, and post-installation radon testing where specified. Prices do not include any necessary permits unless explicitly stated (permit requirements vary by municipality in Minnesota).

3.3 Payment Terms

• Residential Projects: Payment is due in full upon satisfactory completion of installation unless other arrangements are made in writing before the project begins
• Commercial Projects: Payment schedule and terms are defined in the commercial service agreement
• Real Estate Services: Payment is typically due at or before closing, or as specified in the service agreement
• Accepted Payment Methods: Check, cash, or card (processing fees may apply for credit card payments)

4. Warranty

What the Warranty Covers

• Fan failure or malfunction under normal operating conditions
• Pipe seal failures caused by our installation
• System performance issues related to workmanship defects
• Any installation error that causes the system to fail to meet AARST/EPA standards

What the Warranty Does Not Cover

• Damage caused by unauthorized modifications, tampering, or repairs by third parties
• Damage caused by floods, fire, acts of nature, or other external events beyond our control
• Normal wear and tear on consumable components
• Changes in radon levels due to significant structural modifications to the property after installation
• Failure to maintain the system (e.g., blocked pipes, turned-off fans, damaged electrical connections caused by homeowner negligence)
• Systems installed by other contractors (repairs and upgrades are available at standard rates)

Post-Installation Radon Levels

We design systems to reduce radon levels below the EPA action level of 4 pCi/L and, in most cases, below 2 pCi/L. Over 90% of our installations achieve levels below 2 pCi/L. However, we cannot guarantee a specific radon level post-installation, as results depend on site-specific geological factors outside our control. We will perform a post-installation test and, if levels remain above 4 pCi/L, we will assess the system and make modifications at no additional charge.

Warranty service must be requested by contacting us at 763-222-9562 or radonstoppers@aol.com. Warranty is non-transferable to subsequent property owners unless a written transfer agreement is executed.

5. Customer Responsibilities

To ensure safe and effective service, you agree to:

• Provide accurate information: Give us accurate information about your property, including any known structural issues, hazardous materials (asbestos, lead paint), or prior mitigation work
• Provide access: Ensure our technicians have clear, safe access to all areas of the property where work will be performed, including basement, crawl space, attic, and exterior
• Secure pets: Secure all pets on the day of service
• Maintain the system: Do not block, tamper with, or modify the installed radon system; keep the fan powered at all times; notify us of any changes or issues
• Permit requirements: Some Minnesota municipalities require building permits for radon system installation. If applicable, you are responsible for obtaining permits unless we have expressly agreed to handle this as part of the service agreement
• Hazardous materials: If hazardous materials are present (asbestos, lead, mold), you are responsible for appropriate remediation before or alongside our work. We reserve the right to pause work if conditions present a health risk to our technicians

6. Scheduling, Cancellations, and Rescheduling

6.1 Scheduling

Appointments are scheduled based on availability. We will confirm your appointment by phone or email. We ask for a valid contact number so we can reach you the day of your appointment.

6.2 Cancellations by Customer

• 48+ hours notice: No charge. We will reschedule at your convenience.
• Less than 48 hours notice: A cancellation fee of up to $75 may apply to cover scheduling costs. This fee is waived for genuine emergencies at our discretion.
• No-show or lockout: If our technician arrives and cannot access the property with no prior notice, a trip charge of up to $100 may apply.

6.3 Cancellations by Radon Stoppers

We reserve the right to reschedule appointments due to severe weather, equipment issues, or staffing emergencies. We will contact you as soon as possible and offer the earliest available alternative date. No fees are charged for cancellations initiated by us.

7. Limitation of Liability

To the maximum extent permitted by Minnesota law, Radon Stoppers, LLC's total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid us for the specific service giving rise to the claim.

In no event shall Radon Stoppers, LLC be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, or business opportunities
• Damages arising from radon exposure that occurred prior to our engagement
• Damages caused by customer's failure to fulfill responsibilities under Section 5
• Damages caused by third-party modifications to our installed systems

Nothing in these Terms limits our liability for gross negligence, willful misconduct, fraud, or any liability that cannot be limited under applicable Minnesota law.

8. Disclaimer of Warranties

Except for the express 5-year warranty described in Section 4, our website and informational content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

Radon information provided on our website is for educational purposes only and does not constitute professional engineering, medical, or legal advice. Specific recommendations for your property require an on-site assessment by a qualified professional.

9. Intellectual Property

All content on this website — including text, images, logos, graphics, and the overall design — is owned by or licensed to Radon Stoppers, LLC and is protected by United States copyright and trademark laws. You may not reproduce, distribute, or use any content from this Site for commercial purposes without our prior written consent.

Customer reviews and testimonials displayed on our Site are used with permission. Radon Stoppers' name and logo may not be used without prior written authorization.

10. Website Use

You agree not to use our website to:

• Post or transmit false, misleading, or harmful content
• Attempt to gain unauthorized access to our systems
• Collect personal data about other users without their consent
• Violate any applicable federal, state, or local law or regulation
• Engage in any conduct that interferes with the proper functioning of the Site

We reserve the right to block or terminate access to our website at our discretion.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Wright County, Minnesota.

11.2 Informal Resolution

Before filing any legal claim, you agree to contact us at 763-222-9562 or radonstoppers@aol.com and give us a reasonable opportunity (at least 30 days) to resolve the dispute informally. Most issues are quickly and fairly resolved when we can talk directly.

11.3 Consumer Rights

Nothing in these Terms waives any rights you may have under Minnesota consumer protection laws, including the Minnesota Consumer Fraud Act (Minn. Stat. § 325F.68) or the Unfair Business Practices Act (Minn. Stat. § 325D.44). If you believe you have been treated unfairly, you may also file a complaint with the Minnesota Attorney General's Office at (651) 296-3353.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you also agree to the terms of our Privacy Policy.

13. Modifications to These Terms

We may update these Terms of Service from time to time. When we make material changes, we will update the “Last Updated” date above. Continued use of our website or services after the updated effective date constitutes acceptance of the revised Terms. If you do not agree with any changes, please discontinue use of our Site and contact us to discuss any active service agreements.

14. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. These Terms, together with any written service agreement or estimate signed by both parties, constitute the entire agreement between you and Radon Stoppers, LLC with respect to our services and supersede any prior verbal or written communications on the subject.

15. Contact Us

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